Terms & Conditions
Yoffer.co.uk, Yoffer Premium and Yoffer are trading names of Yoffer Limited.
1. Refunds & cancellation
You as the customer have the statutory 14-day cancellation guarantee, enabling you to cancel your purchase for a full refund of your purchase for any products purchased directly from Yoffer. Yoffer are not responsible for any purchases via external links to our partners. Refunds are not offered on personalised products.
If you have won one of our amazing competitions, well done! However, if you decide to ask for a refund for the deal that entered you into the competition, you will also be requested to send back your winnings as the refund will void this competition entry.
3. Cancelling subscriptions
Refunds are not available for any subscriptions for Yoffer premium, you as the customer should simply cancel your Yoffer premium subscription if you no longer wish to use the service.
4. Products and services
By purchasing a product or a service on our website, you are agreeing that you understand that you, the customer, are purchasing a product or a service for which, Yoffer Limited is the middle-man.
5. Terms of offers
Once the offer has been purchased, the contract is between the supplier and the customer. Any issues between the customer and the supplier must be worked out without the input of Yoffer Limited. Once the offer has been redeemed, it is no longer eligible for a refund by Yoffer Limited.
You can only use each offer once per transaction with the supplier. For example, you cannot purchase multiple ‘£500 off a POD’, to get more than £500 off a POD.
Yoffer Limited are not liable for any issues between suppliers and customers. If you, the customer, believe that Yoffer Limited should be aware of an issue with one of our suppliers, then please get in touch via the Contact Us page.
7. Defamation and loss of reputation by libellous content
If any person is deemed to be defaming the character of Yoffer Limited, yoffer.co.uk, Yoffer Premium, their clients, their customers or anything related to Yoffer Limited; it will be at the director’s discretion as to whether legal action will be taken. If the decision is to take legal action, Yoffer Limited will use their plethora of experienced solicitors to handle the case.
8. Yoffer Premium Affiliate Scheme
Yoffer offer our customers the ability to make money simply by referring their friends to download and sign up for our Yoffer Premium app. You as the referrer are eligible for the stated amount per month from the payments of each of your referrals. Further details can be found on the Yoffer Premium FAQ page.
If you cancel your subscription for Yoffer Premium, you will no longer receive any referral payments, and you will lose all referrals. Therefore, if you decide to sign up again at a later date, you will effectively become a new customer, with no prior referrals.
If you believe that you are due a referral that has not been associated with your account, you can alert our team via the resolution centre. However, it is down to the discretion of the customer services team to decide whether to allocate this referral to your account, as it’s possible that the user signed up without using your link, or by using another user’s affiliate link.
Yoffer reserve the right to stop or amend their affiliate marketing scheme at any point without notifying their customers or partners.
9. Threatening or abusive behaviour
Yoffer have a zero-tolerance policy regarding threatening or abusive behaviour towards their staff and will end all discussions immediately upon receiving what we deem to be abusive or threatening behaviour. Yoffer will also decide internally whether to cancel a customer’s subscription on their behalf, if said user has been abusive to Yoffer employees – this would also instantly cancel all future affiliate payments.